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Centre for Excellence in Safety for Older People


Centre of Excellence in Safety for Older People

Professor Iqbal Singh CBE, Pro-Vice Chancellor, Institute of Medicine is a Consultant Physician in medicine for older people and is the Founder Chair of CESOP, leading the way in raising the profile of the need for safety in the care of older people.

Its objective is to improve safety in hospitals, care homes and the wider community and ensure the values of dignity and respect are always upheld. This is a great opportunity to help build a culture of professionalism which recognises the importance of safety, dignity and compassion in the care of older people, and facilitates a sharing of knowledge, skill and innovation. With the help of eminent colleagues and experts from this region and far beyond we will enhance the learning experience of our workforce and
improve the care experience of many older people.


Charlie Massey
Chief Executive and Registrar - The General Medical Council

Compassion, Inclusion & Belonging:
Why culture matters for doctors and patients alike

Historically the NHS has recognised the need for patient safety and over the last two decades there have been a number of reviews, reports and initiatives. However despite these concentrated efforts over the last 15-20 years, patient safety is still an immense and ongoing challenge for the NHS with over 1.4 million reported incidences per year, with around 50,000 leading to moderate harm in acute hospitals and with a much less clearer picture in primary care and communities and social care settings. 

The incidence and episodes around avoidable harm can have devastating consequences for patients, their families, for the staff involved in their care and for other agencies involved. The human cost of some of these episodes is immeasurable.  Occurrences such as Mid-Staffs have a huge impact on the morale of caring staff and are a clear sign that it is time for action to be taken and lessons to be learned.  The Commission for Education and Safety in Training in its report recommended that ‘all staff should develop the skills to be able to identify potential risks to come up with possible solutions and to be able to implement them’ (2016). 

In the context of the care of older people, we are living in a society where people are living longer and healthier with improvements in their quality of life and this is clearly a success. Demographic projections show that more than 4% of the population will be aged over 85 and greater than 20% will be over the age of 65 by the year 2033.  

We need a new approach to address the issues around improving safety in hospitals, in nursing and residential care homes and in the wider community.  We still have a huge ongoing challenge around falls and frailty, pressure ulcers and VTE, dementia and mental illness and around nutrition and medicine management. There also is the need for providing medical, nursing and social care that is compassionate and caring.

With input from national and international experts the centre devises teaching programmes and modules delivered in a variety of ways including workshops, lectures, interactive sessions, web based teaching and the use of the internet and social media.

Professor Iqbal Singh CBE, Founder & Chair Centre for Excellence in Safety for Older People


Making a major contribution

The centre aims to make a major contribution leading on training and education of the workforce within the health and social care sector on issues around improving skills and knowledge and equally focusing on embedding a culture of compassion and respect through influencing behaviour and attitudes at individual, team and organisational level and also empowering teams to innovate in developing a culture of learning and professionalism, persistently nurturing continuous improvement. 

The Centre has wide support and commitment from health professionals and academics, senior managers, leaders in community and health and social care organisations across the North West and nationally. 

The Centre of Excellence Safety of Older People is hosted by the University of Bolton and supported by East Lancashire Teaching Hospitals NHS Trust , Wrightington, Wigan and Leigh NHS Hospitals Trust and many other stakeholders. Further information is available from the CESOP website